How we protect your privacy
All your data is protected with 256-bit SSL encryption. From deposits to personal details — everything is transmitted through encrypted channels.
Tk12 never sells your personal data to any third party. Your information is used solely for service delivery and security purposes.
We only collect data that is necessary and always clearly state why we are collecting it. Collecting excessive or unnecessary data goes against our policy.
You can contact us at any time to view, correct, or delete your data. You have full rights over your personal information.
Your data is stored on internationally certified secure servers, with regular security audits and updates to maintain their integrity.
We use cookies to improve our service quality. You can manage cookie preferences through your browser settings at any time — though some features may become limited as a result.
Introduction and purpose of this policy
Tk12 (website: tk12.im) places the highest importance on the privacy of your personal data. This Privacy Policy explains what data we collect, how we use it, and what measures we take to keep your information secure.
By using any tk12 service, you are considered to have read and accepted this Privacy Policy. If you do not agree with this policy, we ask that you refrain from using our platform.
Tk12 has developed this policy with Bangladeshi users in mind. We strive to comply with both local and international data protection laws.
What Data We Collect
Tk12 collects two types of data — information you provide directly and information collected automatically.
| Data type | What We Collect | How We Collect It |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration form / KYC |
| Contact information | Mobile number, email address | Registration Form |
| Financial information | Mobile banking number, transaction history | Deposit / Withdrawal |
| Device information | IP address, browser type, device ID | Automatic |
| Usage Data | Login time, game history, betting patterns | Automatic |
| Cookie information | Session cookies, preference cookies | Browser Cookies |
We never store your full payment card number or bank account password. For mobile banking, we only retain the account number and transaction reference details.
Purpose of data use
Tk12 uses your data solely for the purposes described below. We never use it for anything beyond those stated purposes.
- Account Management: Your information is used to create, verify, and manage your account.
- Identity verification (KYC): Identity verification is carried out in accordance with regulatory requirements to prevent fraud and money laundering.
- Transaction Processing: Financial data is used to process deposits and withdrawals securely.
- Customer Support: Your information is used to respond to complaints and questions, and to help resolve any issues you may have.
- Ensuring Security: Device and login data is monitored to prevent unauthorized access, fraud, and cyberattacks.
- Service improvement: Usage patterns are analyzed to deliver better services and a more tailored experience.
- Fulfilling Legal Obligations: Required information is shared with regulatory bodies for legal compliance purposes.
- Relevant Offers & Promotions: Relevant promotions and bonus offers are sent based on your preferences. You can opt out at any time.
Data Sharing & Third Parties
Tk12 never sells your personal data. However, information may be shared in the following limited circumstances:
- Payment Processors: Limited information is shared with mobile banking providers to process deposits and withdrawals.
- Identity Verification Services: Data may be shared with approved identity verification providers for KYC purposes.
- Legal Authority: Data may be disclosed in compliance with lawful orders from courts or regulatory authorities.
- Security Authority: Information may be disclosed to relevant authorities in cases involving fraud or illegal activity investigations.
We never share your information with third parties for marketing or advertising purposes — that is our unwavering policy.
Data Storage & Security
To keep your data secure, tk12 uses multiple layers of protection:
- SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
- Firewall Protection: Advanced firewalls and intrusion detection systems are active at the server level.
- Access Control: Only authorized personnel have access to data on a need-to-know basis.
- Regular audits: Third-party security audits are conducted on a regular basis.
- Data Backup: Regular backups are performed to prevent data loss.
Regarding data retention: information for active accounts is kept for the duration of the service. Even after account closure, certain data may be retained for up to 5 years to meet legal obligations.
Cookie Policy
The tk12 website uses cookies to enhance your browsing experience and ensure the site functions correctly. Cookies are small text files stored in your browser.
- Essential Cookies: Essential for login sessions and security. The platform cannot function properly without these.
- Functional cookies: Remembers your language preference, theme settings, and more.
- Analytics cookies: Helps monitor site usage to improve service quality.
You can disable cookies through your browser settings, though this may limit certain site features. Most browsers allow you to manage this under Settings > Privacy > Cookies.
Your rights
Under tk12's Privacy Policy, you retain the following rights:
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Right to access: You may request to know what data we hold about you.
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Right to Rectification: You may request corrections to any inaccurate or outdated information.
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Right to Erasure: You may request the deletion of your data under certain circumstances.
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Right to restrict processing: In certain circumstances, you may request that we restrict the processing of your data.
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Right to Portability: You may request an export of your data in a standard, portable format.
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Right to Object: You can object to the use of your data for marketing or profiling purposes.
Policy Updates & Contact
Tk12 may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of our services after any changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy or your data, please contact us:
- Email: support@tk12.im
- Live chat: Available 24/7 via the tk12.im website.
- Help Center: Help Center You'll find more details on the page.
Your data is secure — get started now!
Your privacy is completely safe with tk12. Create your account with confidence and experience Bangladesh's most trusted gaming platform.